Money Back Guarantee

Money Back Guarantee of Satisfaction

At Howick, we are so confident of the quality and reliability of our steel framing machines, we offer an industry unique Money Back Guarantee on our standard FRAMA 3200 and FRAMA 5600 machines.

If you are not truly satisfied with the performance, quality or support of your Howick frame machine after its first six months of operation, you can return it to us and we will refund 100% of the machine purchase price.

Money Back Guarantee of Satisfaction

Nick Coubray
CEO

Howick Ltd

Money Back Guarantee of Satisfaction
  • Machine commissioning and start up must be executed by an approved Howick engineer.
  • In the unlikely event of making a claim, this needs to be registered within five days of the machine’s six month anniversary.
  • The full machine purchase price is refunded, excluding training and any freight, tax and/or duty.
  • Machine operators are required to attend a formal Howick training course which forms part of the machine commissioning and start up training.
  • Should a Howick machine be returned, it needs to be delivered FIS (free in store), without damage and in a sellable condition. The machine must be returned to our NZ factory along with the Vertex dongles.
  • This guarantee applies to Howick FRAMA machine models as specified above.